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Section 2: Accessing Zoom Account & Getting Started.Please ensure you are signed into your Zoom profile on the upper right of the screen before browsing pre-approved apps.Īnswers to common questions about Zoom and the University’s implementation: See a list of pre-approved apps for users to install from the Zoom Marketplace. See Canvas’ documentation on using Zoom Pro in Canvas. Sharing Zoom Recordings through Panopto in Sakai.Digital Accessibility Office’s Zoom Resources.

Classroom Hotline Training Materials Page.Best Practices for Recording Zoom Meetings.Zoom Support Center - New Zoom Learning Center! Find free on-demand courses, live training, and short video tutorials.Zoom enables users to hold web conferences with users both inside and outside the University. The ability to host online meetings with up to 300 participants is available at no cost to Carolina faculty, staff, and students.

Zoom is an easy-to-use, mobile-friendly, video and audio conferencing service. Once it is created then Zoom Pro will work in Canvas, as long as you aren’t in a HIPAA assigned subaccount. If you are a new faculty member, then you will have to log into Zoom directly with your onyen and password in order for your Zoom account to be created.

Zoom Pro in Canvas displays an error message that account is not found.

We strongly recommend that all ChromeOS and Chrome web app users begin using the PWA immediately. The ChromeOS Zoom desktop app will no longer be supported as of June 2022. The PWA allows users to take advantage of some features (like breakout rooms) typically available only to desktop application users, but without having to install software on their computer.

Google Chrome is switching to a Progressive Web App (PWA) for Zoom.

We plan to enable this feature for all users once Zoom addresses these issues. Currently, how Zoom has implemented this feature presents privacy concerns.

Zoom recently added a Pronouns feature, enabling users to share their preferred pronouns.

If you experience this, we recommend uninstalling Zoom, and then re-installing the 64-bit version, as it typically eliminates these problems.

Some Windows users have reported problems including Zoom freezing, crashing, disconnecting, and live transcription problems.